Refund policy

Last Updated: 27 August 2026

At Kulshay, we want you to shop with confidence. We offer a simple Check Before You Accept service on eligible orders.

📦 Check Your Order

When your order arrives, you may check the item in front of the courier rider before accepting it, where this service is available.

🔄 Return at Delivery

If the item is not suitable for you or you do not wish to keep it, you may return it immediately through the courier rider instead of accepting the order.

⚠️ Important

  • The item must be returned in its original condition.

  • Used, damaged or altered items may not be eligible for return.

  • Certain products may be excluded from return for hygiene, safety or other applicable reasons.

  • Refunds, where applicable, will be processed according to the payment method and our return conditions.

🤝 Our Promise

Easy Returns • Transparent Service • Customer Convenience

For return assistance: kulshayae@gmail.com

Kulshay — Shop with Confidence.